Ning Forum Problems

[Paul Sheridan]

Hello Chaps,

Dave T made me an Administrator on here so I could look into the problems.  This is the situation, the corporation was taken over in October 2016, the new owners are working at solving all existing glitches and bugs and generally improving Ning.

I sent a fault request, but as yet have had no reply what so ever.

So in my quest for knowledge, I joined the creators network board and searched for any information on our problem. It would appear that the problem we are experiencing is common but spotty (their word),  presumably meaning it is being experienced sporadically across the vast network. There is a lot of angry people at the moment.

The engineers know of the fault but it would appear that it is very low on the list of importance, some others have received the following messages....

' Thanks for getting in touch with our team! We’ve already filed a report related to this issue with our engineering team.
I’ve gone ahead and added your network and your ticket number to the report. We will follow up with you in this ticket once the issue has been resolved by our engineers.'

That is all the info I can give you at the moment, but will update as soon as I know any more.

Paul.

[Steve Kerswell]

Thanks for that Paul, I seem to be getting it faster again now, no problems in 48 hours. I think its those Rusky's, they have been hacking into the Beckhams e mails as well. So we may be more important then we think :-)

[Paul Sheridan]

Just had a reply from the Ning Support Centre, this is what they said.....

Kyryl (Ning Help Center) Feb 8, 17:22 EET Hi Paul, Thanks for getting in touch with our team! We’ve already filed a report related to this issue with our engineering team. I’ve gone ahead and added your network and your ticket number to the report. We will follow up with you in this ticket once the issue has been resolved by our engineers. Thanks, Kyryl

[Paul Sheridan]

Is anyone still experiencing any problems with the site?   Ning have now closed my fault ticket, so presumably the problem has been sorted. It all seems to be working correctly for me at the moment.

Please let me know if you find the problem again.

Paul.

[Steve Kerswell]

Yep, happened this very morning, now all normal again.

[Adrian Southgate]

Last night I had three or four posts visible from yesterday and then a big gap back to Dec 31st... Yet everything appeared to be working normally. Also had PM's missing back to Dec... All seems ok this morning though. 

[Steve Kerswell]

mine went December18th. last evening. All fine again now, but would not allow me to post first thing.

[Paul Sheridan]

Well I must have spoke too soon, I also went back to December :-(   I have sent another report......... We probably not important enough to bother dealing with as we don't run a monthly subscription.  

[Big Vern]

I've just been taken back to June 2015. I then noticed the post before mine is in a thread from back then - curious